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We’re been members of the Furniture Ombudsman for a number of years as part of our ongoing commitment to our customers. For over 25 years The Furniture Ombudsman has offered a range of services to its members and their customers and provides peace of mind for consumers. They work collaboratively with the retail, home improvement and other sectors to improve customer service standards.
This year the Furniture Ombudsman has changed its name to The Furniture and Home Improvement Ombudsman (FHIO) to reflect their long-established presence in the furniture sector. It also better represents the substantial and ever-growing home improvement sector member base.
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